Final word: If before parting with your hard earned cash just becuase a suit is "on special offer" just take a look at other customers experiences of Sartoriani.

Try this link:

http://www.filmnoirbuff.com/forum/viewtopic.php?pid=60104

If you follow the threads you will find there are vastly more disappointed customers than you could possibly suspect from an organisation promising " a bespoke suit [that] is not just item of clothing but an investment in oneself and in the future".

People like myself never even saw their suit, even after the better part of a year.

Just keep your hand in your pocket and walk on by. These guys aren't worth the hassle.

Thanks guys foryour comments.

I am very sorry to hear of your similar situations to mine.

Sartoriani are surely skirting the fine line of the law with all these unsettled case.

Perhaps the consumer protection watchdog at the Office of Fair Trading should be informed?

Just before Christmas I got a refund from Sartoriani.

I had to fight them every step of the way.

As well as filing court papers, I threatened to take this case public, contacting their suppliers (FT, the Evening Standard etc where they advertise) drawing their attention to the huge number of compliants their operations create.I also threatened to go public via writing to those consumer protection columns in the Sunday papers.

For instance I discovered I am not the only person who had problems with Sartoriani.

http://www.askandyaboutclothes.com/forum/showthread.php?t=82881

This lady won. They can be defeated, I concluded.

And so I went for it. I am glad to report they gave in.

But what a bunch of crooks they are!